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  3. NMC - Management Console
  4. Troubleshooting
  5. Upload license errors
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Upload license errors

Modified 10:46, 25 May 2020 by xji | Page History

     

    Problem 1. Trial version valid until 01/01/0001

    Review details problem

    After uploading a license zip, you may find an orange message appear on your NMC interface :

    Trial version valid until 01/01/0001

    This message appears when IIS service does not manage to load the new license file.

    Solution(s)

    1. Click on "Reload" button

    When you click on "Reload" button on NMC interface -> System -> License, Newtes service on the NMC server will force IIS to reload the new license file. This may resolve the problem.

    2. Restart Newtest server integrity service and IIS service

    If after having tried the first solution you still have the message on your NMC, you may try restarting Newtest Remote Manager (Newtest server integrity for old NEP v2.x) service and IIS service on your NMC server.

    To restart Newtest service :

    integrity.png

     

    To restart IIS service :

    Please use the following command in cmd console.

    iisreset

    Problem 2. Error after clicking on Upload button

    Review details problem

    You may get an error message as shown below after clicking "Upload" button on NMC interface:
     
    Webpage error details
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET4.0C; InfoPath.3) Timestamp: Wed, 3 Apr 2013 09:14:15 UTC
     
    Message: Sys.WebForms.PageRequestManagerServerErrorException: Could not load file or assembly 'Ionic.Zip, Version=1.9.1.8, Culture=neutral, PublicKeyToken=edbe51ad942a3f5c' or one of its dependencies. The system cannot find the file specified. Line: 2 Char: 74704 Code: 0 URI: http://pvtwdnew05clu/NMC/ScriptResou...yL0&t=245582f9
     

    Ionic.png

     

    Solution(s)

    You will need to install an Assembly into the Global Assembly Cache with the following cmd line :

    Newtest Management Console> GACUTIL.EXE /i Ionic.Zip.dll

    If you have the following message on your cmd console, it means the problem is resolved.

    Microsoft (R) .NET Global Assembly Cache Utility. Version 2.0.50727.42
    Copyright (c) Microsoft Corporation. All rights reserved.
    Assembly successfully added to the cache

    Moreover, check that IIS user is granted onto the Newtest directory

     

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    		132.78 kB10:26, 27 Apr 2017xjiActions
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