Table of contents
- 1. Review details problem
- 1.1.1. Solution(s)
Review details problem
When using OCR search strings in IE 11 on a Windows 8/8.1 or Windows Server 2012, no character could be found. This issue is due to the fact that IE 11 masks Web page with a blank background when the function tries to focus on the right web page and take screen shot.
Solution(s)
The CU10 patch of v7.6.0 is pre-required for this case and the ClearType option should be turned off in “Control Panel\Appearance and Personalisation\Display\Adjust ClearType text”. After unchecking this 'Turn on ClearType' option, you only need to lick 'Next' for all following adjustments.
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