Table of contents
- 1. 1. Unable to adjust rights for Auto Logon
- 1.1. Review details problem
- 1.1.1. Solution(s)
- 1.1. Review details problem
- 2. 2. Newtest Route Add: Couldn't add route
- 2.1. Review details problem
- 2.1.1. Solution(s)
- 2.1. Review details problem
- 3. 3. Error gened51.dll
- 3.1. Review details problem
- 3.1.1. Solution(s)
- 3.1. Review details problem
- 4. 4. Can not send heart beat to server_name [HEART_BEAT_REFUSED]
- 4.1. Review details problem
- 4.1.1. Solution(s)
- 4.1. Review details problem
- 5. 5. UNHANDLED EXCEPTION\: [] INT_DIVIDE_BY_ZERO
- 5.1. Review details problem
- 5.1.1. Solution(s)
- 5.1. Review details problem
- 6. 6. Session mode probe cannot create its session
- 6.1. Review details problem
- 6.1.1. Solution(s)
- 6.1. Review details problem
- 7. See also
1. Unable to adjust rights for Auto Logon
Review details problem
Message "Unable to adjust rights for Auto Logon
" in NEWTCTRL.TRC
Solution(s)
This message means that you are using an account who hasn't right on the registry editor.
Use an administrator account
2. Newtest Route Add: Couldn't add route
Review details problem
Message "Newtest Route Add: Couldn't add route (), dwStatus = 65
." in HTTP_TP.TRC
Solution(s)
This message means that the user account used is not allowed to create/add routes for Newtest, rights problem.
Use an administrator account
3. Error gened51.dll
Review details problem
Error gened51.dll
when launching RunNewtestWait.exe
gened51.dll = Common functions library
Solution(s)
Check if RUNNEWTESTWAIT.EXE is on the C:\Newtest\Exe folder
4. Can not send heart beat to server_name [HEART_BEAT_REFUSED]
Review details problem
Can not send heart beat to server_name [HEART_BEAT_REFUSED] Robot 200-000-000-030 not registered in server Newtest
Solution(s)
- Reset the robot physical/logical keys association from the NMC interface in System/Components
- Activate the probe from the components view in the NMC
5. UNHANDLED EXCEPTION\: [] INT_DIVIDE_BY_ZERO
Review details problem
The probe opens and closes automatically after a few seconds.
ERR:NTOOLBOX:NTOOLBOX:460:1932.dc0::UNHANDLED EXCEPTION\: [] INT_DIVIDE_BY_ZERO 4473b
ERR:NTOOLBOX:NTOOLBOX:433:1932.dc0::Saved dump file to 'C\:\\Newtest\\RESULT\\2012\\09\\26\\SCHEDULE-172254.dm
Solution(s)
Decrease the schedule log level in the newest.ini file of the repository (NMC) and probe.
[LOG]
SCHEDULE=2
6. Session mode probe cannot create its session
Review details problem
You may find the following logs for a probe in session mode(installed on a Windows Server) in circle.
Solution(s)
1. Make sure Remote access is activated for the server machine.
2. Add the user into "Remote Desktop Users" group.
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