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6. Supervision of NEP solution

     

    During your daily use of NEP solution, you will need to supervise your infrastructure, data bases and windows services in order to keep NEP solution in an optimised state.

    You may find below the list of elements to supervise.

    Windows Services

    You will need to keep an eye on the following Window Services. They should always be active.

    NMC/NRS

    NMC

    • NEWTESTREMOTEMANAGER (Newtest Remote Manager)
    • WAS (Windows process Activation Service)
    • W3SVC (World Wide Web Publishing Service)
    • MSSQL$NEWTEST (SQL Server (NEWTEST))
    • SQLAgent$NEWTEST (SQL Server Agent (NEWTEST))
    • MsDtsServer130 (SQL Server Integration Services 13.0)

    NRS

    • MSOLAP$NEWTEST (SQL Server Analysis Services (NEWTEST))
    • ReportServer$NEWTEST (SQL Server Reporting Services (NEWTEST))

     

    Windows Process

    The following process should be actives if the matched product is installed or activated:

    NMC

    • CORE.EXE
    • MODULENEWTESTSERVBRIDGE.EXE
    • NEWTSRVI.EXE
    • NEWTSERV.EXE
    • MODULECOLLECTOR.EXE (x 2)
    • MODULEARCHIVER.EXE
    • MODULEREFERENCE.EXE
    • MODULEANALYSIS.EXE
    • MODULESUPERVISION.EXE
    • NWALARMSEVICE.EXE

    Optional :

    • DRPMANAGERSVC.EXE (For DRP solution)
    • NHTTP.EXE (For protocal NHTTP and NHTTPS)

    NRS

    • MODULEREFERENCESYNC.EXE

     

    NAM

    • MODULENAM.EXE

     

    SQL Server jobs

    Supervision of the following SQL jobs could be useful.

    NMC

    Job name

    Tolerated max duration

    NewtestData_DataTransfer_SQL

    10 min

    NewtestData_StatusHistorySplit

    5 min

    If the job takes in general more than the tolerated max duration, you may be experiencing a SQL Server performance problem.
     

    NRS

    Job name

    Tolerated max duration

    NewtestReporting_OLAP_Processing

    To be defined according to first executions

    NewtestBI_OLAP_Processing

    To be defined according to first executions

     

    Machine configuration

    CPU in use

    NMC/NRS

    • Should not be > 99% more than 20 minutes

     

    RA​M in use

    NMC/NRS

    • RAM in use should not be >= 99% more than 20 minutes
    • Define a maximal authorised RAM for SQLSERV.EXE process
    • Keep RAM used by the following process in control:
      • W3WP.EXE < 1.5 Go
      • NMC : MODULECOLLECTOR.EXE < 1 Go
      • Other Newtest modules < 500 Mo

     

    Hard drive spaced in use

    Total use of Hard drives should never pass 95% (CRITICAL) of the total volum. By passing this limit, Newtest modules will stop working.

    Each Newtest product data/logs/binaire zone should have at least 10% free space.

     

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